Shipping Policy
Lucioso Shipping Policy
Welcome to Lucioso! Our transportation policy outlines the details of how we handle the delivery of your orders. Please take a moment to review the information provided below.
Scope
We offer global shipping services to ensure that you can receive your orders no matter where you are located.
Shipping Origin
All orders are shipped from China.
Shipping Costs
A fixed shipping fee of $5.99 will be applied to all orders.
Order Processing Time
Orders are typically processed within 1-2 business days. This includes the time required to prepare your order for dispatch and hand it over to our logistics partners.
Delivery Times
- Asia: 7-10 business days
- Europe: 7-15 business days
- Africa: 7-30 business days
- America: 7-15 business days
- Oceania: 7-15 business days
Logistics Partners
We work with reputable logistics providers including FedEx, DHL, EMS, USPS, and others to ensure reliable delivery.
Duties and Taxes
Any applicable customs duties, taxes, or fees are the responsibility of the buyer.
Additional Information
Please note that unforeseen circumstances such as severe weather or other force majeure events may cause delays in shipping. In such cases, we will inform you via email as soon as possible. We understand the importance of timely delivery and will do our best to ensure that your order arrives as quickly as possible.
In most cases, packages will arrive within the estimated delivery time frame. However, actual delivery dates may be affected by flight schedules, weather conditions, and other external factors. For orders that include pre-order or custom items, delivery times may be longer than usual. Please refer to the tracking information for the most accurate delivery date.
Contact Us
If you have any questions or concerns about our transportation policy, feel free to contact our customer support team:
Email: [email protected] or US after-sales customer service phone number: (+1)6818106504
Conclusion
Lucioso is committed to ensuring a smooth and reliable transportation experience for our valued customers. Thank you for trusting our brand, and if you have any further questions, our customer support team is ready to assist you. Happy shopping!